The next day, long Jianhua was explaining the relevant definitions of the quality management system to zhongyixin and others. Zhao Huiyi pushed the door in. "President long, there are people from two Japanese Islands who said they came to consult 6S management."


    Long Jianhua asked, "what kind of person is famous?"


    Zhao Huiyi shook her head. "I don''t know if they have a name. Looking at their business cards, they seem to be the head of a company."


    Long Jianhua said to Zhong Yixin, "you can arrange people for such a thing. In the future, your department will be responsible for receiving questions about management exchanges. "


    Zhao Huiyi muttered, "it seems that their company''s annual sales are more than $1 billion."


    Long Jianhua immediately knew what she meant, "the level is equal, hundreds of billions are like this. Minister Zhong can meet them and explain that the work is done by the following people. "


    "Of course, if the other party''s management level is very strong and has a unique management mode, you can also play in person."


    "People come here to communicate with us with a learning attitude, and we should learn something from each other. Learn from each other, confirm each other, and collide with sparks in learning, so as to make management tend to be perfect. "


    When they all went out, he leaned back in his chair and looked at Victoria Harbour.


    Such exchanges will be more and more in the future.


    If people want to learn something from others, they should also be able to learn something from others, otherwise they will lose a lot.


    Wow, you can''t do that


    After calling Zhao Huiyi in, he pointed out, "you should make an appointment for such things in the future. You can''t come as soon as you want. Unless you come to talk about orders and communicate by the way, you won''t talk."


    Zhao Huiyi asked suspiciously, "Mr. long, do you mean we won''t receive orders without talking about orders?"


    Long Jianhua nodded, "why should we be free teachers for others? It doesn''t matter to be a free teacher. We have delayed our own work. This is the biggest loss. "


    "After the order is negotiated, it is different. It is equivalent to our customers. This is also one aspect of service. In short, even if we have made money on them, it''s OK to tell them. It''s part of the service. "


    "This is a new problem. We must come up with a set of solutions, otherwise it will interfere with our normal work. This is a matter coordinated by your administration department. You should write a procedure, which is also a part of the quality management system. "


    After two lifetimes, this problem was encountered for the first time.


    Zhao Huiyi smiled, "Mr. long, this is a part of the quality management system. It''s not difficult for the quality management system."


    He looked at her in surprise. "Do you think it''s difficult?"


    Zhao Huiyi nodded, "not just me, many of us think it''s difficult."


    He laughed, "didn''t I say that? Is to fix something that usually does not form a system. How to do it in ordinary times should be well documented in the future. "


    "What is written should be done according to what is written, and what is done should be recorded. Before writing, you should know how to write; If something written is not suitable during execution, it should be modified; The modification should follow the corresponding procedures, and you can''t change it if you want to. "


    "For example, we didn''t have corresponding procedures for such reception before, so we should formulate corresponding procedures; If our operating procedures are not suitable for the new process, the modified contents shall be approved by the deputy general manager of production, and then promulgated and implemented. "


    She smiled. "Mr. long, today I went to two companies to send documents and communicate with them. Everyone is very worried."


    Long Jianhua pointed to her, "if you send the documents, it means that your working procedures are wrong. This is not what you should do. Every company has an office. Why don''t they send someone to pick it up? If you think the document is urgent and important, you can send someone to deliver it. "


    "Whether someone comes to pick it up or sends someone to deliver it, there must be a distribution record. Who sent it and who received it is clear at a glance; Some documents will be revised after a period of time, so you can find the receiver and take back the documents. "


    "The essence of the quality management system is to clarify the post responsibilities and make everyone perform their own duties. There should be records for sending and receiving, so as to eliminate the fracture of the workflow. "


    Zhao Huiyi blushed and muttered, "Mr. long, I didn''t think so much. The administrative department was understaffed. In order to convey the documents in time, I also sent them. "


    He waved his hand, "I''m not criticizing you. I just take this as an example to tell you that the quality management system is not complex and not as difficult as you think."


    At this time, Yu Wenxing came in and looked at Zhao Huiyi with a cramped face, "is something wrong?"


    Long Jianhua said with a smile, "nothing, that is to say, how to carry out the quality management system."


    Zhao Huiyi smiled and said, "I did something wrong today. Long always used this as an example to tell me what a quality management system is."


    Yu Wenxing gave a cry and went to the chair to sit down. "Long Sheng, I think someone came to the company today to learn about 6S management. It''s not good. You have to earn them some money. You can''t do that, good man. "


    Long Jianhua said with great interest, "what good way do you have?"


    Yu Wenxing waved excitedly, "sell books! People who come here to communicate must first buy ten sets of 6S site management, otherwise they will not be received. Ten sets for one person, 1800 US dollars; Excluding costs, more than 1600. A little makes a mickle, and a little makes a mickle. "


    Long Jianhua looked down on the table for something.


    There is boiling water in the teacup. You can''t throw it away.


    Books, you can''t throw them. They''ll wrinkle.


    The manuscript paper can''t be thrown away. It makes the office untidy and has to be cleaned up.


    Pencil, you can''t throw it. If you use too much force, you''ll really hurt him


    Seeing that long Jianhua didn''t respond, he just took this and touched that on the table, "Longsheng, what are you looking for? Can you say my idea first? "


    "I''m looking for something to hit you. I haven''t found the right one yet."


    "Why did you hit me?"


    Long Jianhua pointed at him, smiled and scolded, "I''m ashamed of you for being such a big director, coming up with such a big way to make money, making a small profit, and walking in with your head held high."


    Seeing Yu Wenxing confused, Zhao Huiyi, who tried to hold back her smile, tried to fade her smile. "President Yu and President long mean that they can communicate with those who buy our products, and others should make an appointment; It''s not about making money, it''s about wasting our time. "


    Yu Wenxing purred, "1600 US knives are also beautiful knives. If you don''t make money, you don''t make money."


    Zhao Huiyi was bold this time. "President Yu, maybe people have bought it, but there are some problems that need to be discussed. Besides, if we force this, it will damage the company''s image. "


    Yu Wenxing scratched the back of his head, "it seems that it really shouldn''t be done by the big guy..."